FAQ

LUNAR STARBURST Q & A?

HAVE ANOTHER QUESTION? EMAIL US – TEXT – CALL US!

 

WHAT TIME DO YOU OPEN & HOW LATE DO YOU CLOSE, AT WHAT TIME IS THE LAST HOOKAH SERVED?

WE THOUGHT YOU ONLY HAD ONE QUESTION?

A) WE OPEN AT 8:30 PM ON MOST DAYS, SOME DAYS WE OPEN AS EARLY AS 6:30 PM,  some nights open after 9:30 pm & YES YOU CAN CALL US TO FIND OUT OR VIEW HOME PAGE FOR MORE INFORMATION… WE WILL GLADLY OPEN EARLY FOR REGULAR CUSTOMERS, CALL US.

B) WE USUALLY CLOSE AT 3:30 AM, SOME DAYS WE CLOSE EARLY SEE HOME PAGE. WE ALSO STAY OPEN LATER IF THE PARTY IS GOING, STILL GOING STRONG.. AFTER ALL WE  CLOSE WHEN WE FINALLY LEAVE…record times have been 5 am and  7 am
C) THE LAST HOOKAH IS MADE 30 MINUTES PRIOR TO CLOSE TIME, WITH THAT BEING SAID, IF YOU GET here 1-10 MINUTES AFTER or almost at closing time… yes we will serve you,  WE DON’T TURN DOWN CLIENTS, TEXT US OR CALL TO LET US KNOW YOU ARE ON YOUR WAY, we will make the hookah and have it ready as soon as you step in the door.. give or take a few minutes…

DO YOU HAVE ALL YOU CAN SMOKE? HOW DOES IT WORK? IS IT AFFORDABLE? HOW MUCH IS IT?

WE DO,  YES YOU CAN PAY PER HOOKAH ALL YOU CAN SMOKE INDIVIDUALS AND SMALL GROUPS OR YOU CAN PAY DOOR FEE IF YOU ARE WANTING ALL YOU CAN SMOKE AND ARE PART OF A BIG GROUP EVERYONE HAS TO PAY DOOR FEE IN YOUR PARTY AND YOU WILL BE GIVEN ALL YOU CAN SMOKE.  MAKE SURE TO TELL WAITRESS, AND EVERYONE IN YOUR PARTY MUST PAY IT, NON SMOKING AND SMOKING NO EXCEPTIONS.
CALL US OR COME IN, GIVE US A TRY…
ask you hookah server for info, we also give special pricing to big groups, bring you friends!

SO IS ALL YOU CAN SMOKE RIGHT ? IS THERE ALSO HOOKAH RENTALS OR FEE FOR REFILLS?
YES, WE DO BOTH.

YOU CAN PAY DOOR FEE PER PERSON, EVERYONE IN YOUR PARTY HAS TO PAY THE FEE, EVEN IF NOT SMOKING, FOR UNLIMITED SMOKING LARGE GROUPS ONLY.  Ask server we always have deals for OUR CLIENTS
YOU CAN RENT PER HOOKAH, REFILLS ARE EXTRA, ONE HOOKAH PER EVERY TWO PEOPLE OR PAY PER HOOKAH ALL YOU CAN SMOKE,  IF NOT SMOKING MUST PURCHASE A BEVERAGE.
WHAT IS THE DIFFERENCE?

UNLIMITED
* FREE REFILLS
* DOOR FEE PER PERSON
* EVERYONE NON SMOKING AND SMOKING MUST PAY FEE
* MANY CAN SHARE ONE HOOKAH
* BIG GROUPS WILL GET SEVERAL HOOKAHS
* CAN ADD EXTRA HOSE FOR  free
* CAN UPGRADE TO A BIGGER BOWL FOR A SMALL FEE
* CAN ADD FREEZE HOSE FOR SMALL FEE
* CAN BE CHANGED EVERY 25 MINUTES or less
* CAN CHOOSE ANYTHING FROM MENU
* non smokers can purchase a beverage

PER HOOKAH
* ONE HOOKAH OF YOUR CHOICE
* TWO PEOPLE PER HOOKAH
* MUST PAY SMALL FEE FOR REFILLS
* ALL YOU CAN SMOKE IS EXTRA
* OTHER MEMBERS OF YOUR PARTY MUST BUY BEVERAGE IF NOT SMOKING
* HERBAL, TOBACCO AND STEAM
* NO DOOR FEE
* CAN ADD EXTRA HOSE FOR free
* CAN ADD FREEZE HOSE FOR SMALL FEE
* CAN ADD BIGGER BOWL FOR SMALL FEE

NON SMOKING HAVE TO PAY FOR UNLIMITED SMOKING OR BEVERAGE, WHY?

YES THEY DO  WE CAN’T MONITOR WHO IS SMOKING AND WHO IS IN A GROUP, THE FEE IS AFFORDABLE.

IN ORDER TO KEEP OUR DOORS OPEN WE MUST HAVE SET RULES AND EXPECTATIONS FROM OUR CLIENTS. WE TRY TO KEEP OUR PRICE LIST AFFORDABLE FOR BOTH NON SMOKERS AND SMOKERS.

DO YOU SELL HOOKAH SUPPLIES AND TOBACCO?

DO YOU HAVE AN ONLINE STORE? CAN I PAY FOR ANYTHING ONLINE? OR DO I HAVE TO PURCHASE FROM THE HOOKAH LOUNGE?

YES WE DO, SOME ITEMS WE HAVE AT HOOKAH LOUNGE BUT MOST WE CAN PRE-ORDER FOR YOU, PAY NOW THEN PICK UP AT HOOKAH LOUNGE WHEN IT ARRIVES, AT THIS MOMENT WE DO NOT SHIP ITEMS, SORRY.

LET ME FIRST ANSWER YOUR LAST QUESTION, YES YOU CAN COME TO LUNAR STARBURST SARASOTA HOOKAH LOUNGE AND PURCHASE CLASSES & RETAIL ITEMS FROM US. SOME ITEMS CAN ONLY BE PURCHASED IN PERSON

NOW LET ME ANSWER THE FIRST PART OF THIS QUESTION, SOME CLASSES LIKE CPR CAN BE PURCHASED ON LINE , CURRENTLY WE ARE UPDATING
OUR SISTER SITE  WWW.CPRRECERTIFY.COM
OR YOU CAN CALL US COME IN AND RESERVE YOUR SPOT.
WWW.cprrecertify.COM , or call us
AND JUST IN CASE YOU ASK, WE TAKE CREDIT, DEBIT, PAYPAL AND SQUARE FOR PAYMENT AS WELL AS CASH

I dont smoke can i come to louge?

yes you can, we have small fee for BYO drinks or you may purchase a drink from us, non smokers are always welcome and we have many people who enjoy to relax at the hookah lounge and do not smoke.

BYO?

we prefer you buy a drink from us, but if not, we have a BYO fee, $1 to $3 per person depending on type of drink. sometimes if the group is big we give you a discount on the fees, it is up to server.

PLEASE REMEMBER TO TIP WAITRESS, OUR SEVERS WORK ON TIPS ONLY , THE SERVICE IS ALWAYS GREAT AND IF YOU HAVE AN ISSUE PLEASE EMAIL US AND WE WILL FIX IT, THANK YOU!
Tips are welcome
loyal customers get rewared at times, up to server.

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